Returns & Exchanges
At Juniper Aberdeen, we have upheld a tradition of quality since 1971, ensuring every garment meets our high standards. If your purchase is not perfectly suited to you, we offer a 30-day window for returns or exchanges on all unworn items with original tags intact.
Return Process
- 1.Initiate Your Request
Visit our online portal or contact our Aberdeen boutique with your order number and email address to start the return process.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all labels and boutique tags are attached to maintain eligibility for a refund.
- 3.Ship to Boutique
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or bring it directly to our storefront.
- 4.Quality Inspection & Refund
Once our specialists verify the condition of the garment, your refund will be processed to your original payment method within 5-7 business days.
